Support - Errors and error messages

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This form doesn't exist! Check your ID number and form name!

You have either forgot to set the action URL of your form to the one provided by FormNut (for example https://www.formnut.com/process.php?id=XXXX&formid=YYYY) or the action URL isn't correct. Ple...

Your account is not setup to use our secure server.

FREE and BASIC accounts cannot use our secure server. Either change your form action URL from "https://..." to "http://..." or upgrade your account to a plan that supports secure forms; login into you...

This account has reached monthly submission limit!

You have reached your maximum allowed number of submissions for the current month. To increase the monthly submission limit, please login into your account, click "Upgrade account" link in the left m...

File attachments aren't sent to me. Why?

You probably didn't add the required enctype to your <form ...> tag, please add this to the form tag:enctype="multipart/form-data" Example of a correct form tag for accepting attachments: <fo...

My form isn't sending the autoresponder message

Is your FormNut.com form not sending the configured autoresponder e-mail message? Make sure you have input field name where your visitors will enter their e-mail address: 1. login to your www.form...

The e-mail I receive doesn't contain all the form data, some information is missing

You probably have the wrong enctype parameter set in your <form> tag. Open your form in a plain text editor (like Wordpad or Notepad on Windows) and find the line that begins with <form. If t...

I get a lot of SPAM / Junk form submussions, how to stop this?

You are most likely a victim of "spambots" , programs that automatically search and submit online forms with their SPAM messages. It is similar to guestbook spam, message board spam etc. Bas...