FormNut Support - Account/form questions

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Can you build the form for me?

Yes, our staff can create your form for a small fee. Please submit a support ticket and post as much details about the form you need as possible and we will be happy to give you a price quote.

How do I setup my form for processing?

How do I upgrade my account?

Will I still be able to use my old forms if I upgrade my account?

Yes, all information and active forms will remain the same. However, if you are upgrading from a non-secure form to a secure one you will need to change the URL of the action parameter of your forms. ...

What if I need more forms or submission?

Login to your account and click "Upgrade account" link. There you will be able to see current pricing and upgrade your form limit, monthly submissions limit and file upload limit.

What are the limits with file attachments?

We allow only one file attachment per form. FREE accounts don't support attachments. Accepted file types are *.gif, *.jpg, *.jpeg, *.zip, *.doc, *.docx, *.xls, *.xlsx, *.txt and *.pdf. There is al...

How can I include customer's IP address in the e-mail?

Sometimes you might want to know what IP address the customer submitted your form from. To include customer's IP address in the form e-mail use this HTML code: <input type="hidden" nam...