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Form processing help, FAQ and support

We have prepared some answers, guides and resources for you that will help you setup your forms as quickly as possible. Please read our FAQ (Frequently Asked Questions) for answers to common questions before submitting a support ticket.

FAQ

Our FAQ includes general and pre-sales questions, account questions and solutions for common error messages. To read our FAQ please CLICK HERE.

Guides

We have prepared several guides to help you setup your forms with commonly used HTML editors. Currently available guides:

Setup HTML form with Microsoft FrontPage
Explains how to set the correct form parameters (action, method, encoding type) using Microsoft FrontPage

Setup HTML form with Macromedia Dreamweaver
Explains how to set the correct form parameters (action, method, encoding type) using Macromedia Dreamweaver

Why are Secure Order Forms Important
What are secure order forms and why use them on your website.

Help desk software: is it worth using?
Explains what help desk software is and how it can help your online business.

More guides will be added in the future.

Support ticket

Please make sure you have read our FAQ and Guides before posting a support ticket.

To report SPAM or Fraud please use our Abuse form

To submit your ticket please visit Contact us page.